The Gongtown platform, developed by GRAND Digital, offers a B2B coordination and e-commerce trading solution for enterprises and channel providers, including distributors, agents, retailers, and key customers. Channel providers can completely abandon the outdated and inefficient manual operations involving phone calls, emails, and faxes.

The platform enables self-service online ordering, account reconciliation, and share information about available products and customer needs, significantly reducing labor costs and manual errors. It also facilitates rapid collection and analysis of key data such as terminal demand, sales volume, and inventory levels, supporting data-driven decision-making.